Use real time communication between all logistics stakeholders to optimize the value chain and improve customer satisfaction
Send reminders to customers when their package will be shipped and delivered, provide status updates, and confirmations upon delivery. We can also help with customs clearance and other value-add services.
Communicate within your organization and send messages to drivers, delivery personnel, and warehouse staff. Ensure that operations are running as smoothly as possible across the value chain.
Make sure your customers are happy with when, how, and where their items are delivered. Send messages using customers’ preferred channels, even having a conversation with them and giving them suggested options to customize their delivery.