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Use messaging for surveys

Listen to your customers for high quality of service

Your customers no longer just want to be satisfied, they want above all to be listened to. By questioning your customers in order to improve your services, you create dialogue, proximity and enhance the customer relationship.

All of our mobile communication solutions helps you directly question your customers on their mobile phones.

They can receive instant messages on WhatsApp or Viber, read your SMS, check your emails or listen to your voice messages.

You can also create dialogue via RCS or our conversational messaging solution. They help you simulate chat conversations on your customers’ smartphones.

 

Perfect for

  • Satisfaction surveys / NPS
  • Market studies
  • Consumer panels
  • Qualification of customer projects

 

 

 

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